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Custom Copper Design Shop Policies

7 day money back, buyer pays return shipping
Returns can be made for exchange or replacement within 7 days when you received it. We do not accept returns on custom made and damaged goods. We cannot refund if item is damaged during shipment.. While it is uncommon that an item is damaged (we package with high quality materials), we do recommend you place insurance on your piece to recieve a full reimbursement from the carrier in case of damage. If your item was damaged during shipping, we will assist with all claims.

Ready made items - We will refund your purchase price (minus all shipping costs) within 7 days of receiving your return.
Item(s) must be received by us in original condition.

Privacy Policy:

Shopify collects e-mail addresses of people who send us e-mail. We also collect information on what pages users access and information provided to us by users via surveys and site registrations. Such information may contain personal data about you including your address, phone numbers, credit card numbers etc. Shopify protects credit card information according to Payment Card Industry Data Security Standards (PCI-DSS). We are not allowed to disclose such personal information without your written permission. However, certain information collected from you and about you is used within the context of providing our services to you. The information we collect is not shared with, sold or rented to others except under certain circumstances and which your use of the Service is deemed to provide to us a valid consent to disclose the following:

  1. Shopify may share personal information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Shopify’s terms of use, or as otherwise required by law.

  2. Shopify employs other companies to perform tasks on our behalf and may need to share your information with them to provide products and services to you. Shopify may also share your information to provide products or services you’ve requested or when we have your permission.

  3. We will transfer information about you if Shopify is acquired by or merged with another company. In this event, Shopify will notify you by email or by putting a prominent notice on the Shopify web site before information about you is transferred and becomes subject to a different privacy policy.